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B2B

Connected Consumers: Creating Opportunities in FMCG

Today’s consumers are far more connected than ever before, this creates challenges and opportunities for the FMCG industry. We have isolated 5 key trends that have already begun – and will continue – to have an impact on the consumer space.

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Customer Experience: Bank on Automation

Lemonade

Getting customer service right in the financial services sector is notoriously challenging. Once they have opened their account customers rarely interact with an organisation unless they have a query, or a problem.

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The future of car purchasing: The end of the car dealership?

The car manufacturer-dealership model has been a consistent part of the car industry for decades. Franchised dealerships are a convenient way for brands to own and grow revenues without the hassle of owning and operating the branch itself. However, with many other industries being disrupted by new technologies, could this industry be about to change?…

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Growth Trends 2017: What are the opportunities

Over the course of 2016 we observed a small number of trends driving growth across many industries. Analysis of these trends gives insights into the ideas that are leading company strategy in the UK and are likely to be seen in 2017. One thing that is becoming increasingly clear is that companies are becoming more…

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Made In The UK – The Potential Benefits of Reshoring Manufacturing

With the news that Aston Martin chose South Wales ahead of 20 other global locations to build its new luxury DBX, what are the advantages of having a “Made in the U.K.” label? Whilst recent media reports have highlighted the struggles faced by U.K. steel manufacturers, there are other businesses with U.K. factories which are…

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