Projects

White Space has delivered hundreds of projects across a broad range of Consumer and B2B sectors. We’ve summarised a selection of them below, demonstrating how we work and how our clients have benefited from this.

 

New Entry in Construction Services

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Client: Global Construction Firm Issue: New Sector Entry in Construction Services Our client was already a major player in the market delivering certain services to the public sector; however they wanted to expand their offering to include additional services.  As a result they needed to understand whether offering the new services could be profitable, what…

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Commerical Performance Analysis

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Client: Multinational IT manufacturer Issue: Commercial performance analysis in technology Our client has a large market share of an IT manufacturing industry that covers the whole of Europe. The threat from competitors had increased through improvements in their product set and price point, and our client wished to explore what impact that might have had…

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International Market Expansion

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Client: American fashion retailer Issue: European market entry Our client has one of the most recognisable fashion brands in the United States. Their CEO wanted to enter Europe, but required advice on whether their proposition would be successful and on which countries to focus. White Space results: Our market analysis identified one country as a…

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Stopping Customer Churn

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Client: Major Insurance Company (GI) Issue: Increasing customer churn Our client had seen churn increase by 5% over the previous 12 months. They didn’t know why this was happening and didn’t know how to reverse it. White Space was engaged to provide some answers, and shape how our client spent a £10m customer improvement budget…

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Process Improvement

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Client: Mobile phone network Issue: Credit control process improvement Our client had seen a significant increase in customers getting into debt and subsequently defaulting. They wanted to overhaul their approach. However, they did not know whether their current approach truly was ‘broken’ or whether their poor performance was just a consequence of the recession. They…

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