Client Testimonials

We work with a diverse range of Blue Chip clients, including a significant proportion of the FTSE 100 and FTSE 250.  Our current average project satisfaction score is 9.2/ 10 and we have a very high NPS score of +86.  Here is what a selection of our clients think of us:



“White Space are a very useful resource to have at hand. If you’re thinking about doing something different, having these guys who have the capacity and intellectual horsepower to support you is really important.” 

UK Contract Solutions Director, Centrica




“It was a pleasure working with White Space. They have a refreshing approach, coming with concrete examples & recommendations. Great ability to keep things simple.”

Chief Financial Officer, Unilever Food Solutions




“They’re generalists with a particular strength in solving really difficult problems. They’re well-qualified and extremely intelligent, without being slick or over-polished. They help me avoid big fixed costs while providing me with as near as I can get to an in-house team.”

Group Head of Strategy, DS Smith


“All the intellectual capability of top tier strategy consultancies, without the cost or arrogance. That’s rare. They’re honest. They’ll tell me if I’m being unreasonable. And they’ll listen to other ideas. It’s a two-way relationship.”

Strategy and Transformation Director, Samsung EMEA

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“White Space’s work directly supported the development of our entry into a new market and our roll-out within it.  Their market analysis was comprehensive and provided a valuable assessment of the potential of the new market.  They delivered a series of specific recommendations which allowed us to allocate a budget to entering this market and a plan for the roll-out.  Drawing on White Space’s findings, we launched into this market in 2013 with greater confidence and direction than would have been possible otherwise”

Head of Retail Operations, Shelter

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I have always found White Space insightful and valuable to understanding our present and future needs. The White Space team are always willing to go an extra mile, whether it be in relation to new product development or moving our understanding forward with regards to existing product offerings”

Services Director, The Carphone Warehouse (Best Buy Europe)


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“John Bee and his team are incredibly detailed, thorough and passionate in their work bringing a high level of analysis and logic to their output. Their work to date has been exceptional”

Marketing Director, Europe, GAP

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“We approached White Space with a new service concept and some big questions around understanding our potential customer base, their interests and needs and purchasing intent. White Space executed the project with great tenacity, intelligence, and professionalism. They took the time to truly understand our needs and delivered well above and beyond our expectations.”

CEO, National Autistic Society 


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“Everyone at Carphone Warehouse who has worked with White Space has been unable to fault their professionalism and excellent work. We look forward to working with them more in the future.”

Head of Research, The Carphone Warehouse (Best Buy Europe)





“White Space delivered a truly excellent piece of work for us.  Not only in terms of their thorough approach to the research, but with their value added insights covering customer, competitor and industry views, they have truly helped us shape our customer communications.  They were a pleasure to work with and we would definitely work with them again in the future”

Marketing Manager, Sky